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Contract under HIPAA between a covered entity and a business associate handling PHI. Required for CCaaS deployments in healthcare.

BAA (Business Associate Agreement)

Contract under HIPAA between a covered entity and a business associate handling PHI. Required for CCaaS deployments in healthcare.

BAA stands for Business Associate Agreement — a contract under HIPAA between a covered entity and a business associate that handles PHI on its behalf. The BAA establishes the business associate's HIPAA obligations including safeguards, breach notification and sub-processor management.

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