How to reach the editorial team for corrections, vendor data submissions, partnership questions or press enquiries.
Contact ContactCenterCatalog
Editorial team contact for corrections, vendor data updates, partnership and press enquiries.
Editorial corrections
If a pricing tier, AI ARR figure, FedRAMP status or customer-count claim on a vendor page is out of date or wrong, email [email protected] with the URL, the disputed sentence and a citable source. We aim to respond within five business days.
Vendor data submissions
Vendors can submit factual updates to a product page (renamed tier, new FedRAMP authorisation, updated minimum seat count). Send to [email protected]. We verify against the vendor's own published documentation before publishing.
Press and analyst enquiries
For commentary on the CCaaS Magic Quadrant cycle, AI ARR disclosures or BPO pricing trends, contact [email protected].
Partnerships
For directory listings, integration markers or sponsored placements (always labelled, never editorial), write to [email protected].
Methodology
Our research and scoring approach is documented on the methodology page.