CONTACT CENTER NATION
FREE E-BOOK - Build a Better Customer Experience-Tips from 10 CX Industry Experts
Contact Center Pipeline is a cutting-edge monthly journal focused on the specific needs and challenges of the contact center. Our advisory board, editor, writers and contributors are known for their unique understanding of what makes the call center the organization's driving force for service delivery, aligning customer experience and ensuring long-term business success.
Each month, well-respected industry leaders, practitioners and consultants present their insights, strategies, best practices and lessons learned to help you run an effective and efficient operation.
To learn more about Contact Center Pipeline, click here.
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Contact Valerie McSorley to discuss further.